The Use of Quality Management Standards in Trustworthy Digital Archives

Quality management is an essential part in creating a trustworthy digital archive. The German network of expertise in Digital long-term preservation (nestor), in cooperation with the German Institute for Standards (DIN), has undertaken a small study to analyse systematically the relevance and usage of quality management standards for long-term preservation and to filter out the specific standardisation need for digital archives.

This paper summarises the results of the study. It gives an overview on the differences in understanding the task “quality management” within different organisations and how they carry out appropriate measures, such as documentation, transparency, adequacy, and measureability in order to demonstrate the trustworthiness of their digital archive.