“Data collected through COUNTER usage statistics and the LibQUAL+ service quality assessment survey tell us that faculty, graduate students, and undergraduates value access to the growing e-book collection at Columbia University Libraries (CUL). While the aggregate results indicate that e-book use continues to increase, usage rates are not uniform across disciplines. Anecdotal evidence suggests that while e-book use has grown in the sciences and social sciences, scholars in the arts and humanities rely heavily on print books. Given the highly diverse research needs of the university community, CUL is keen to understand scholarly e-book usage in various disciplines.
In this study, we sought an innovative research method to understand e-book usage. This method utilizes data from two sources: readers’ e -book search terms harvested by Google Analytics; and requested e-book titles provided by the COUNTER e-book usage reports. The data was analyzed using NVivo, a qualitative analysis software, to examine popular scholarly e-book topics and the correlation between search and delivery.”