“This study measures the return-on-investment (ROI) of the Syracuse University library. Faculty and students at Syracuse University were surveyed using contingent valuation methodology to measure their willingness-to-pay in time and money for the services of the academic library. Their travel time and use of the online library was measured to determine the environmental value of the academic library. The economic and environmental value of the Syracuse University library show an ROI of $4.49 returned to the university for every $1.00 spent each year.”
URL : Lib-Value: Values, Outcomes, and Return on Investment of Academic Libraries, Phase III
DOI : 10.5860/crl.76.1.63