Open Science: A Review of Its Effectiveness and Implications for Service Research

Authors : Yves Van Vaerenbergh, Simon Hazée, Thijs J. Zwienenberg

Open science aims to enhance the integrity, transparency, and openness of research to improve the reproducibility and accessibility of scientific knowledge. It has received renewed attention due to reported concerns about questionable research practices across multiple scientific disciplines. While various open science practices, such as preregistration and data sharing, have been developed, their effectiveness remains unclear.

This paper provides a review of current meta-research on open science practices, assessing their effectiveness and identifying key initiatives that promote transparency and openness in research. Next, we report the results of a preregistered retrospective observational analysis of 517 studies from 254 papers published in the Journal of Service Research and Journal of Service Management between 2019 and 2023.

This analysis evaluates which open science practices are already in use and to what extent, as well as whether these practices align with the recommendations derived from the meta-research review. Finally, we present actionable guidelines and resources aimed at encouraging authors, reviewers, and editors to adopt effective open science practices in service research, both in the short and long term.

URL: Open Science: A Review of Its Effectiveness and Implications for Service Research

DOI : https://doi.org/10.1177/10946705251338461